1. Do you have the correct version of Flash?
2. Can you hear the audio on our site?
Play test sound  Click on this icon to determine if your browser can play an MP3 file.
If you cannot hear the audio, try the following:
  • Make sure your speakers\headset are properly plugged in.
  • Make sure your volume is turned up to an audible level.
  • See #1 to make sure Flash is enabled.
3. Can you see the image displayed below?
If you cannot see the image, your computer may be blocking a Web site location that is necessary for this application. Please see your system adminstrator to add the Web site location scholastic.vo.llnwd.net to your list of permitted Web sites. Once this is done please re-run this page to verify that the image loads properly.
4. Do you have JavaScript enabled?
You do not have JavaScript enabled. In order to properly view BookFlix, please go into your browser settings and enable JavaScript.
5. What is your bandwidth?
Check out your Bandwidth


6. Do you have Port 80 open?
If you can see the Flash video in the box below, then Port 80 is open. Streaming will play through port 80 (which is the standard Web port).
Click the Play Button to start the video.

7. Do you have Port 1935 open?
Port 1935 is the optimal port for streaming BookFlix videos.  Although not necessary for streaming, your performance may be improved if your network administrator opens this port.  If you see the image below, port 1935 is already open.
If you have any questions or concerns please contact our tech support team at 888-326-6546.